mobilis consulting - products

Benefits of Mobilis Messenger

• Deploy messenging to your workforce Android-based devices, without opening up potential security concerns or compromising the productivity of your workforce.

• Locked down to a single work task or action - broadcast a message to all colleagues currently in the work group, see when they have read and actioned the message, and escalate alerts based on your key service metrics. Full configuration is possible to match your specific needs.

• Decide if you want to allow colleagues to reply and what pre-formatted replies are available.

• Integrate Messenger with other software applications through our defined API to deliver even more workforce benefits. For instance, show tailored messages when logistics colleagues start a specific task on their mobile computer, or move to a particular zone or area of the warehouse.

• Built on the power of Amazon web services to scale from small teams to large enterprises

• Extend or customise the solution to meet your changing business needs

Mobilis Messenger - instant messenging for the workplace

Customised messenging brings communications to your workers, without compromises

Designed for retail, warehouse, factory, or service industry colleagues

Customers want quick and effective service from their retail store experience. When picking up merchandise ordered through the retailers website, a customer could confirm their order details using a web kiosk anywhere in the store.  A message is then generated and automatically forwarded to all mobile devices in the nominated workgroup for click & collect tasks.

Customer's can see, and optionally hear, the status of their request updated in real time. Colleagues instantly know that a customer is waiting and what merchandise they need to find. And due to the powerful Messenger integrations any tasks left unactioned will alert the colleague periodically.

Messenger - a retail customer, click & collect example

Vocovo voice integration

Integration of Messenger and the Vocovo voice system is available, allowing automated messages to be broadcast to colleagues wearing headsets in real time.  

Built on the powerful MobilisCloud and underpinned by the scalability of Amazon web services, Messenger tailors instant messenger as a business-specific application. Now you can stay in touch with colleagues in a productive way without compromising security.

Choose whether you wish to have one-way or two-way messaging, define your workgroups, create automations and alerts - Messenger brings you a platform to engage colleagues, drive better customer service and accelerate sales.